Cresard Platform Documentation
Everything you need to understand and use Cresard's platform features: the Community Board, Client Portal and Support Ticket system.
Design principles
No passwords
All interactive features use email magic links for authentication. Faster, more secure, and nothing to forget.
Privacy first
Support ticket links use random 48-character tokens, not your email address. Your identity stays private.
Real-time where it matters
Support conversations poll every 6 seconds so replies from the Cresard team appear almost instantly.
Feature guides
Community Board
A public discussion board for Discussions, Feature Requests and Q&A. Anyone can read. Posting requires a one-time email verification via magic link, no password needed.
Client Portal
A private dashboard for registered Cresard clients. View your projects, milestones and support tickets in one place. Access is via magic link, no password required.
Support Tickets
Open a support conversation directly from the website or your client portal. Each ticket gets a secure, private link. Real-time conversation with the Cresard team.
Need help?
Can't find what you're looking for? Open a support ticket and the Cresard team will respond within a few hours.