Terms of Service

By engaging Cresard Software Services ("Cresard", "we", "us") for any software development, design, cloud or consulting work, you ("Client", "you") agree to be bound by these Terms of Service. These Terms constitute a binding legal agreement under the Indian Contract Act, 1872. If you do not agree, do not engage our services.

Cresard provides custom software development, UI/UX design, mobile application development, AI/ML integration, cloud infrastructure and related technology consulting services. The specific scope, deliverables, timeline and pricing for each engagement are detailed in a separate Statement of Work (SOW) or proposal agreed upon in writing before work commences.

• •All fees are quoted and payable in Indian Rupees (INR) unless otherwise agreed in writing.
• •Projects typically require an advance payment before work begins. The exact split is stated in the SOW.
• •Milestone-based payments are due within 7 days of invoice issuance for each milestone.
• •GST (Goods and Services Tax) is applicable at the prevailing rate and will be added to all invoices.
• •Delayed payments beyond 15 days attract an interest charge of 1.5% per month on the outstanding amount.
• •Cresard reserves the right to pause or suspend delivery for accounts with overdue invoices.

Upon receipt of full and final payment for an engagement, Cresard assigns all intellectual property rights in the custom deliverables to you. Until full payment is received, all work product remains the property of Cresard. Cresard retains the right to use open-source libraries, internal tools, frameworks and general know-how developed independently, subject to their respective licenses. You warrant that any content, data or materials you provide to Cresard for use in the project do not infringe any third-party rights.

Both parties agree to keep the other's confidential business information strictly private. Cresard will not disclose your project details, proprietary processes or business data to third parties without your written consent, except where required by law. This obligation survives the termination of any engagement.

Cresard warrants that services will be performed in a professional and workmanlike manner. We provide a 30-day bug-fix warranty on delivered software after handover, covering defects caused directly by our implementation. We do not warrant that software will be entirely error-free under all conditions. To the maximum extent permitted by applicable Indian law, Cresard's total liability for any claim arising from an engagement shall not exceed the total fees paid by you for that specific engagement. Cresard is not liable for indirect, incidental or consequential damages including lost profits or data loss.

Either party may terminate an engagement with 30 days' written notice. Upon termination, you are liable for payment of all work completed up to the date of termination, including the current milestone in progress. Advance payments for work not yet commenced are refundable after deducting any administrative and planning costs incurred. See our Refund Policy for further details.

These Terms are governed by the laws of India, including the Indian Contract Act 1872, the Information Technology Act 2000 and applicable rules thereunder. Any disputes arising from these Terms or any engagement with Cresard shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India. Both parties agree to first attempt resolution through good-faith negotiation before initiating legal proceedings.

Cresard does not currently run a public bug bounty or vulnerability disclosure program. Unless and until we publish one on this website with explicit scope, rules of engagement and a designated reporting channel, no person is authorised to probe, scan, penetration-test, fuzz, load-test, scrape at scale, attempt to bypass authentication, or otherwise interfere with the security, availability or integrity of cresard.com, our client portals, APIs or any related Cresard system. Any such activity carried out without our prior written authorisation is not "ethical hacking," "security awareness," or "responsible research". It is unauthorised access and is unlawful under Indian law, including but not limited to the Information Technology Act, 2000 (as amended): Section 43 (penalty and compensation for unauthorised access, damage or data theft), Section 66 (computer-related offences, punishable with imprisonment of up to three years and/or a fine of up to ₹5,00,000), Sections 66B–66D (identity theft and cheating by personation), Section 43A (failure to protect sensitive personal data) and Section 70 (protected systems), as well as applicable provisions of the Bharatiya Nyaya Sanhita, 2023 covering criminal trespass, mischief and forgery. We treat any unauthorised attempt to access, disrupt or extract data from our systems as a security incident and reserve the right to pursue civil remedies, lodge a criminal complaint, and report the matter to CERT-In and the appropriate law-enforcement authorities, regardless of whether the attempt succeeds or any data is actually affected. If you believe you have found a genuine security weakness, the lawful path is to report it to us privately and responsibly: email contact@cresard.com with enough detail for us to reproduce and fix the issue, and refrain from any further testing, access or disclosure until we confirm receipt and a resolution. Good-faith reports made through this channel (without exploitation, data exfiltration or service disruption) are welcomed and will not be treated as a violation of these Terms. Should we launch a formal bug bounty program in the future, its own published rules will govern, and will supersede this section for activity conducted strictly within that program's scope.

Cresard may update these Terms periodically. Material changes will be communicated via email or prominent notice on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

For any questions about these Terms of Service, please write to us at contact@cresard.com. We aim to respond to all legal queries within 5 business days.